top of page
Vision Therapy Glasses Measurement

Our Team

You're in Good Hands – Every Step of the Way

We know how much clear, comfortable vision can impact your day — and your life. That’s why every person on our team is here to make your visit feel personal, seamless, and supportive. From your first conversation at the front desk to the final fit of your glasses, you’ll be in the care of people who genuinely love what they do.

PATIENT CARE COORDINATORS – Your first friendly connection

They’ll greet you, get you checked in, help with appointment scheduling, and make sure your visit runs smoothly. Whether you’re coming in for a routine exam or urgent care, they’re here to keep things organized and stress-free.

ADMINISTRATIVE COORDINATORS – Behind-the-scenes problem solvers

From MSP and extended health billing to referrals and insurance paperwork, they make sure everything flows, so you can focus on your care, not your coverage.

VISION CARE COORDINATORS – The Pretesting Pros

Before you see the doctor, our diagnostic team gathers precise measurements, images, and data using advanced technology like OCT and retinal imaging. Their work gives your optometrist the full picture of your eye health.

OPTOMETRISTS – Your partner in lifelong eye health

Our doctors assess, diagnose, and create personalized care plans, whether you need an updated prescription, advanced dry eye treatment, or ongoing care for a complex condition. You’ll never feel rushed, and you’ll always leave with clarity and a plan.

VISION THERAPISTS – Helping you build better visual function

For patients in our Vision Therapy programs, this is where transformation happens. Our therapists guide you (or your child) through tailored one-on-one sessions to strengthen visual skills, improve coordination, and support recovery from developmental or neurological challenges.

EYEWEAR CONSULTANTS – Experts in comfort, clarity, and style

Once your prescription is finalized, our opticians help you choose eyewear that works beautifully and looks great. They’ll guide you through frame styling, lens options, and all the little adjustments that make a big difference.

CONTACT LENS TECHNICIAN – Focused on fit, freedom, and education

Whether you're exploring contact lenses for the first time or managing myopia, our contact lens specialists will walk you through every option, and make sure your lenses are a perfect fit for your eyes and lifestyle.

LAB TECHNICIAN – Precision you can see — crafted in-house

At many clinics, lenses are sent off-site for finishing, but we’re proud to offer in-house edging for most eyewear. This allows us to ensure quality, accuracy, and a quicker turnaround for your glasses.

​

Our lab technician carefully edges and fits your lenses to your chosen frame, prescription, and daily needs. Whether it’s your first pair of progressives or a new set of sunglasses, we take care in every detail so your glasses are ready to wear and built to last.

AESTHETICIAN TECHNICIAN | Rejuvenate by Peak Human – Where Skin Health Meets Eye Health

Our licensed aesthetician offers results-driven treatments designed to elevate your skin and support your overall eye wellness. From IPL and radio frequency, which are also used in dry eye therapy, to Morpheus8 and advanced facials, every service is tailored with clinical precision and personalized care.

​

Whether you're here for aesthetics or eye care, we believe in helping you feel confident, comfortable, and cared for inside and out.

“Every time I visit Lynn Valley Optometry, I get treated so kindly by all the staff, technicians, and doctors. They all know what they’re doing, they are extremely efficient (I never wait around,) and they provide me with excellent information and feedback about my eyes and vision.”

​

SEPY B.

“Dr. Madan is incredible. She is such a knowledgeable and compassionate healthcare professional, and it is rare to find someone with her extensive experience in B.C. She honestly saved my life. Alongside Dr. Madan, I would say all the staff at Lynn Valley Optometry are extremely kind, caring, and helpful, which makes coming to this location such a pleasant experience.”

​

SUKHMAN S.

“There’s no other place like Lynn Valley Optometry and the Care of Dr. Shajani and staff. We moved to Courtenay four years ago from North Vancouver, and I keep coming back every year for my annual check-up. Great selection of glasses too!”

​

L. LACHAMBRE

“Very professional experience from being greeted at the front desk through the technicians and the doctor. Thoughtful review of my eye issues and monitoring those gives me great confidence. New lenses ordered for my glasses was done with plenty of time and patience getting everything correct. Thanks to the team.”

​

RON P.

“I have been going to Lynn Valley Optometry for years. The staff are wonderful. Michelle is the best Optician I have ever had. She is knowledgeable, thorough, always courteous, extremely patient with me, and most importantly honest– exactly what you need when you are purchasing glasses. I have always left Lynn Valley Optometry feeling like I’ve had the best care and am a valued patient.”


TAHIRA D.

Trusted by Families Across North Vancouver

Explore More Products

bottom of page